Susan’s Getaways values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties. Types of Data Collected (example) When you communicate with Susan’s Getaways via SMS, we may collect information such as: (put the data that the customer will/may collect from their recipients) ● Your phone number ● The content of your messages ● Responding to your inquiries ● Providing customer support This information is used solely for the following purposes: We will not use your SMS data for any other purpose without your written consent. Protection of SMS Data Susan’s Getaways employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications. Disclosure of SMS Data Susan’s Getaways does not disclose SMS contact or content data to third parties unless: ● Required by law ● Necessary to protect the rights, property, or safety of Susan’s Getaways, its users, or others ● Your Rights User rights/You have the right to: (example) Access, correct, or delete your SMS contact or content data, except where retention is required by law For assistance or to exercise your rights, please contact us at 1-800-352-5507 . Retention policy: We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Changes to this SMS Privacy Policy Susan’s Getaways reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates. Contact Us If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at 1-800-352-5507. Terms and Conditions By opting in to receive SMS messages, you agree to the following: 1. Consent for SMS Communication Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services. 2. Types of SMS Communications By opting in, you may receive SMS messages related to: (sample only, enter the type of messages /use case they have selected from their registration.) ● Customer Care ● Account Notifications ● Marketing 3. Message Frequency (sample only, indicate how many sms/approximate sms you are sending to your clients) Message frequency may vary depending on the type of communication. For example, you may receive up to __ messages per < week/day/month> related to appointments, billing, etc. 4. Potential Fees for SMS Messaging Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages. 5. Opt-In Methods (sample only, check your customer’s chosen method on ‘ How do you obtain consent to send text messages? ’ on their registration) You may opt in to receive SMS messages from [Brand/DBA] in the following ways: ● By submitting an online form https://sailingwithoutkids.com/contact-us/ ● By filling out a paper form https://sailingwithoutkids.com/contact-us/ ● They message us first at 800-352-5507 6. Opt-Out Instructions: You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at [email protected]. 7. Help If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at [email protected] or contact us at 800-352-5507 8. Additional Options If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 9. Standard Messaging Disclosures ● Message and data rates may apply. ● You can opt out at any time by texting “STOP.” ● For assistance, text “HELP” or visit our Privacy Policy https://sailingwithoutkids.com/privacy-policy/ page. ● Message frequency may vary depending on service.